"Thank you to both Rodney and Liz!
My mother is happily residing at Shenley Manor.
Without your advice and expert assistance, this would not have been possible.
I am very grateful for your help in navigating the complex world of Aged Care."
- Beverley V
"Moving our parents to an aged care home was a stressful time for all of us, made even worse by the funding complexity and government organisations we suddenly needed to deal with. The costs involved seemed overwhelming. However, once we engaged Joseph Palmer & Sons, the process suddenly simplified and our anxiety dissipated. The masses of paperwork and countless issues were taken care of. They structured our parents’ assets, and provided us with financial advice, to make the move affordable. I would recommend anyone going through this process to call Joseph Palmer & Sons."
- Lynn B
"I was completely confused and bewildered but Joseph Palmer & Sons took care of everything. They negotiated the bond, achieved a lowering of the income assessed fees and qualified my parents for an increased pension payment. Knowing my parents’ needs were being taken care of properly and professionally gave me much needed peace of mind through this difficult period."
- Kay B
"Your assistance with my father’s move to High Care was invaluable, and I want to thank you on behalf of all his family for making the transition so much less difficult than we had imagined. The news that he could not return home, and needed to find alternative accommodation immediately was quite overwhelming, and we are so grateful that you were there to take over, and allow us to spend the time with him, which was so necessary for his wellbeing."
- Sandra S
"We are very pleased with your services. Thank you. It’s great to see how this will all unfold as described in our meetings without surprises. Very refreshing."
- Dan L
"Again, thank you for your assistance in this matter - your service has been exemplary and we will recommend you to any friends and associates who are going through a typical 'change of life'"
- Gary M
"Many thanks for the financial modelling - that really helps. We have gained much benefit from your guidance throughout this whole exercise, and It’s hard to put a figure on peace of mind."
- Bob H
"We would like to convey our appreciation to you and the Joseph Palmer & Sons team for your support in facilitating my mother’s transition to residential aged care. It has been a pretty daunting process including: clarifying and meeting assessment and eligibility requirements; visiting and vetting suitable nursing homes; and dealing with quite complex financial arrangements."
"We greatly appreciated the advice and support we received from a team with demonstrated experience and expertise in this field at both professional and personal levels, including:
- Informative briefings on aged care funding/fee structures;
- Assistance in ranking and selecting preferred aged care providers aligned to our needs
- Financial modelling of alternative scenarios to identify optimum deposit and ongoing fee arrangements; and
- Negotiating with the selected provider to achieve a substantial reduction in the RAD (Residential Accommodation Deposit)."
"We highly commend Joseph Palmer & Sons to families and carers who would benefit from hands-on strategic and financial expertise, real-time support and professional advocacy in negotiating the aged care minefield."
- Michael T
"Let me take the opportunity to say that the advice I've received from the Aged Care team at your firm over the past few months has been very helpful -- no doubt I've been able to achieve a better outcome for my mother than would have been possible without it."
- Gordon S
"I must thank you guys for your presentation. It achieved exactly what I had in mind and that was awareness. As professional advisers we don’t know everything but we need to know where to go when we don’t have the answer and that is important for us to meet client expectations."
- Mark S
"Just letting you know how grateful our family is for your sound advice and information which has led to us finding Mum a placement in aged care. Our family meeting with your consultant was impressive to say the least and we will certainly be calling on him as the process proceeds with Dad."
- Di N
"Thank you for your professionalism, assistance & ongoing advice, making a complex area more easily navigated."
- Marcia J
"I very much appreciated hearing from you and whilst matters are on hold for the present, I do not think it is the last you will be hearing from me. It was my great pleasure to meet with such pleasant, courteous professional helpers and I am most grateful."
- Peg L